FAQS

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    Who came up with QR codes?

    QR codes were invented by Denso Wave, a division of Toyota, in the mid 1990s as an effort to keep track of cars during the assembly line process. Each car component would be assigned a code, then the code was scanned at certain point during the process to ensure that all parts were always accounted for.
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    How Where is QR Code used?

    The case study section includes a number of application examples. of how QR Code is used in a wide variety of applications, such as manufacturing, logistics, and sales applications.

    In terms of common everyday use, QR Code is printed on paperback spines, rental video cases, and plates used in revolving bars.
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    QR Code Tracking sign-up process?

    Getting started is very easy, simply visit QR Code Packages & Pricing page, and Sign-Up to a package that best suits your needs.
    All of our packages include the following:
    Unlimited QR Code Scans Unlimited Non-Trackable Codes Detailed Analytics Monthly / Quarterly / Half Yearly subscriptions Cancel at any time.
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    I don't have a Paypal account. Can I pay by credit card?

    Yes. Just choose "Credit Card" as your payment method when you open up your subscriber account. Please note that only Visa and Mastercard are accepted.
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    Can you invoice me first?

    Yes. We can send you a Paypal invoice that you can pay by Mastercard, Visa or Paypal account, or a PDF invoice that can be paid by international wire transfer into our bank account. Cheques, either business or personal, are not accepted.
    Once payment has been received your subscription account will be opened. Email us for more information.
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    Why didn't my payment go through?

    We don't handle payments ourselves, but instead use Paypal for the processing of all payments, both Paypal account and credit card. Because of this any error messages you see will have been issued by Paypal themselves.Email us for further queries

    The most common reasons for Paypal rejecting a credit card payment are: If you received a "Transaction can't be processed" error message, this indicates that the transaction has been declined by your bank, not by Paypal. Apart from insufficient funds, this error can also occur due to limitations placed on international transactions by your credit card provider (we have an international Paypal merchant account). You should contact your credit card provider to have the international transaction limitation lifted.

    If you were attempting to make a recurring payment and you received a "setting up your payment profile failed" message, your credit card provider has disabled the ability for you to use your credit card to enter into a recurring payment agreement and allows one-time payments only, not scheduled future payments. You should contact your credit card provider.

    The address you provided as part of the payment process on the Paypal website may not have matched the actual billing address for the credit card. If this requirement had been part of your bank's security protocols, then it would have been enforced by Paypal. Re-try the transaction using the billing address for the card.

    Transient technical and communication issues with your credit card provider's system may result in various error messages that usually include the word "provider" and indicate that Paypal could not contact your credit card provider to authorise the transaction.

    The most common reasons for Paypal rejecting a Paypal funds payment are: Your Paypal account does not have a US Dollars balance and/or you have limited/disabled automatic currency transfers.

    Your Paypal account is funded by a bank account or credit card with insufficient funds.

    You have requested that the payment to us be done by eCheque - we require immediate payment.

    Paypal has imposed restrictions on your Paypal account that may preclude you from conducting a US Dollars transaction with non-local Paypal accounts.

    If your Paypal session timed out or the Paypal payment page didn't load (both of which are common with Internet Explorer) just close your browser completely, leave it for a few minutes and then try again.

    To re-try the payment part of the process just attempt to log back into your QR Stuff account. You will be told that your subscription has "expired" and you will be provided with a "renew subscription" link. Simply click through and then try your payment again.
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    Do you offer refunds?

    Yes. For full subscriptions of 6 months or more, if you're not happy with the service just email us to request a refund of the unused portion of your subscription fee. The refund will be made back to the payment method used for the subscription payment in question.

    Refunds are not available for 24 hour or 1/3 month payments.
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    What happens if my subscription expires?

    If your account expires and you attempt to log in to an expired account there will be a message saying your subscription has expired and a link will be displayed that allows you to renew your subscription.

    While your account is active you have full access to the paid subscriber feature set, however if your subscription expires your account isn't deleted, it simply goes dormant until you renew it again. Upon renewal you will have access to your account again and everything will be exactly as you left it, including the reporting and history details for all QR codes created previously.
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    How long does it take to process my subscription?

    Your iQ subscription will become active automatically on completion of your payment through Paypal. If you have completed payment but your subscription has not been authorised please contact us and we will try to resolve any issues within 24 to 48 hours.
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    How do I get my password again?

    At the top of each page is a "Forgot Password" link - click on it and follow the prompts. A new password will be emailed to the email address associated with your account.
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    Are your QR codes ad-free?

    Yes. Both our free and paid QR codes are guaranteed 100% ad-free.